銀行英語口語：回答咨詢業(yè)務(wù)

　　下面是學(xué)習(xí)啦小編整理的銀行英語口語：回答咨詢業(yè)務(wù)，以供大家學(xué)習(xí)參考。

　　A:Excuse me,is this the Peony Credit Card Department of the ICBC?

　　A:請問這兒是工商銀行牡丹卡部嗎?

　　B:Yes.Is there anything I could do for you?

　　B:是。需要我為您做點兒什么嗎?

　　A:Could you tell me something about your Peony Credit Card?

　　A:我想咨詢牡丹卡業(yè)務(wù)，可以嗎?

　　B:Yes,of course.

　　B:當(dāng)然可以。

　　A:What service advantages does peony card possess?

　　A:牡丹卡有哪些服務(wù)優(yōu)勢呢?

　　B:Oh.First of all, We have interconnected our service offices throughout the country. In more than 320 card-issuing cities,there are over 28,000 savings offices and 100,000 special units.

　　B:噢。首先，我們在國內(nèi)實現(xiàn)了服務(wù)機構(gòu) 網(wǎng)絡(luò) 化。在現(xiàn)有320多個發(fā)卡城市中，共有28,000多個指定儲蓄所，特約單位100,000多家。

　　A:That's great.Anything else?

　　A:太棒了!還有哪些優(yōu)勢呢?

　　B:We have the advantages of computer network with 27,000 ATMs and 120,000 POS. You can enjoy pleasant and convenient services anytime and anywhere.

　　B:我行擁有計算機網(wǎng)絡(luò)優(yōu)勢,現(xiàn)有ATM機近27,000多臺，POS機120,000余臺。您可以隨時隨地享受到輕松方便的服務(wù)。

　　A:Thank you for your information.

　　A:謝謝您的咨詢。

　　B:You're welcome.

　　B:不用謝。

　　相關(guān)閱讀：銀行英語口語對話

　　Situation : You are the bank clerk and is receiving your customer

　　You are going to :

　　Introduce the current accounts and fixed accounts for individuals Give some advice to your customer

　　Ask the customer to fill in the application form and show his/her ID card. 提示卡B(給同學(xué)B)

　　情景：你是銀行職員，正在接待一位顧客。

　　你要給顧客介紹個人活期存款和定期存款，并且給她提供建議。然后請顧客填寫申請表并向他出示他的賬號。

　　這個翻譯是對的，但是最后一句，不是“并向他出示他的賬號”而是要求客人出示他/她自己的身份證。(ID卡，也可以是身份證明文件)

　　三、Cue Card B(for student B)

　　Situation :After tourism ,you come to the bank to exchange the money

　　You are going to :

　　Express your purpose and ask the current exchange rate Fill in the exchange memo

　　Check the money and keep the exchange memo A：Good morning ，sir，Can i help you?

　　B：I want to exchange the money.How about the current exchange rate ? A:OK,sir.the current exchange rate is ...................and you need to fill in the exchange memo if you want to exchange money,here you are. B:Ok.thank you.

　　1. 問答 DIALOGUE

　　Clerk: Hello, what can I do for you?(Yes?)

　　職員：您好，請問您要辦理什么業(yè)務(wù)?

　　Customer: Please tell me my balance.

　　顧客：請幫我查詢一下帳戶余額。職員：您講慢些好嗎?

　　Clerk: please speak slowly.

　　Clerk: Please write it down on the paper.

　　職員：您用紙寫下來好嗎?

　　Clerk: Yes, sir(miss),wait a moment please.

　　職員：好的，先生(小姐)，請稍等。

　　Clerk: Your balance at the bank is RMB 5,000.

　　職員：您在本行的帳戶余額是人民幣5000元。

　　Customer: My magcard does not work, please take a look.

　　顧客：我的銀行磁卡出現(xiàn)故障了，能幫我看一下嗎?

　　Clerk: No problem, the magcard is locked, show me your passport, I will help you out.

　　職員：問題不大，您的銀行磁卡被鎖住了，請出示護照，輸入密碼就可以給您解開。

　　Clerk: The magcard need more magnetism, it is ok now.

　　職員：您的銀行磁卡需要加磁，現(xiàn)在加好了。

　　Customer: I want to close my account with you.

　　顧客：我想結(jié)束在你們這兒的帳戶。

　　Clerk: Please go to the number 6 counter.

　　職員：請到6號柜臺辦理.

　　Clerk: Please go to the open counter.

　　職員：請到大廳開放式柜臺辦理。

　　Clerk: Please take a seat over there for a moment; our client manager will help you.

　　職員：請先在大廳休息一下，馬上會有客戶經(jīng)理來幫助您。

　　Customer: I would like to, thanks.

　　顧客：好的,謝謝