辦公接電話日常英語

　　下面是學(xué)習(xí)啦小編整理的辦公接電話日常英語，希望對(duì)大家有幫助。

　　電話英語中最基本的就是打電話和接電話，而中文和英文在電話用語方面更是有著很大的區(qū)別，比如，我們中文中如果是接電話會(huì)說：我是某某人，請(qǐng)講，所以對(duì)應(yīng)的英語翻譯是：i am --.speaking,please。但是英語卻不是這樣的，正確的英語是：This is --speaking。

　　我們先通過以下三段對(duì)話來了解一下這方面的差異：

　　Dialogue A

　　A：Hello?

　　B：Hello.is this 4474716?I'd like to speak to Mr.Wang，please?

　　A：I'm sorry.Mr.Wang is out right now.

　　B：May I know when he'll be back?

　　A：I don't know，but he will certainly be back for lunch.This is his wife speaking.Can I take a message for him?

　　B：Thank you，Mrs.Wang.Please tell him to be at the airport one hour before tomorrow afternoon.

　　A：Very good.I'll let him know as soon as he comes back.But，may I have your name，please?

　　B：This is Lin Ming.Thank you.Bye.

　　A：Good-bye.

　　Dialogue B

　　A：Good morning.

　　B：Good morning.This is Li Gang here I'm calling from New York in America.

　　A：How can I help you?

　　B：I'm trying to get hold of Mr.Chen.Is he available?

　　A：I'll just find out for you，sir… Hello，are you still there? Unfortunately，Mr.Chen is not available at the moment.Would you like me to put you through to Mr.Li?

　　B：Yes，please.That's very kind of you.

　　A：You're welcome.

　　Dialogue C

　　(A：Jane B：Mary C：Sue)

　　A：Hello!

　　B：Hello! Good morning.Who is that speaking?

　　A：It's Jane.I'm so sorry that I made such an early phone call.

　　B：It's nothing.Who do you wish to talk to?

　　A：Is Sue James in?

　　B：Sue!Jane wants you on the phone.

　　A：Hello!Is Sue there?

　　C：Yes，speaking.

　　A：Oh，sorry，I'm afraid I won't attend the meeting this morning.Last night I had a sore throat and I started getting bot.

　　C：Do you have a temperature?Have you taken it?

　　A：No，haven't yet.

　　C：Don't worry about the meeting.You'd better go to see a doctor.I wish you will soon be well.

　　A：Thank you，Sue.Bye.

　　B：Bye.

　　通過以上三段小對(duì)話，我們了解了電話英語的一些基本的口語用法和表達(dá)。下面我們來學(xué)習(xí)一下電話英語中的一些常用的詞匯。

　　Words and Expressions

　　available a.可得到的，可達(dá)到的

　　airport n.機(jī)場(chǎng)，航空站

　　New York n.紐約

　　unfortunately ad.不幸地，遺憾地

　　welcome a.受歡迎的

　　attend vt.出席，參加

　　sore a.痛的，疼痛發(fā)炎的

　　throat n.咽喉，喉嚨

　　America n.美國(guó)

　　see a doctor 看醫(yī)生，就診

　　put through (電話用語)把……接通

　　最后我們來復(fù)習(xí)一下電話英語中接聽電話一些口語用語：

　　1.Hello，is this 4474716? 喂，是4474716號(hào)嗎?

　　2.I'd like to speak to Mr.Wang. 我想和王先生講話。

　　3.I'm sorry.Mr.Wang is out right now. 對(duì)不起，王先生現(xiàn)在不在。

　　4.May I know when he'll be back?您能告訴我他什么時(shí)候回來嗎?

　　5.This is his wife speaking. 我是他的妻子。

　　6.Can I take a message for him?要我轉(zhuǎn)告嗎?

　　7.May I have your name，please?請(qǐng)問您是誰?

　　8.Is he available? 他能接電話嗎?

　　9.I'll just find out for you.我給您看看他在不在?

　　10.Hello，are you still there?喂，您沒掛斷吧?

　　11.Who is that speaking?請(qǐng)問您是誰?

　　12.I'm so sorry that I made such an early phone call.對(duì)不起我這么早打電話。

　　13.Who do you wish to talk to?您要找誰呀?

　　14.Is Sue James in?休·詹姆斯在嗎?

　　15.Hello!Is Sue there?喂!是休嗎?

　　16.Yes，speaking.是的，我就是。