關(guān)于電話英語(yǔ)口語(yǔ)精選
關(guān)于電話英語(yǔ)口語(yǔ)精選
考查學(xué)生的英語(yǔ)口語(yǔ)能力是英語(yǔ)教學(xué)評(píng)價(jià)的重要組成部分之一，進(jìn)行口語(yǔ)能力測(cè)試能提高對(duì)教學(xué)的反撥作用，促進(jìn)學(xué)生英語(yǔ)綜合能力的全面發(fā)展，在英語(yǔ)教學(xué)評(píng)價(jià)中實(shí)施英語(yǔ)口試勢(shì)在必行。學(xué)習(xí)啦小編整理了關(guān)于電話英語(yǔ)口語(yǔ)，歡迎閱讀!
關(guān)于電話英語(yǔ)口語(yǔ)一
1.接電話必備第一句：自報(bào)家門(mén)
經(jīng)典表達(dá)：
Hello, ABC Company. This is XXX. How may I help you?
您好，ABC公司，我是XXX。有什么可以幫您嗎?
舉一反三：
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接電話必備第二句：Ta不在，請(qǐng)稍等片刻。
經(jīng)典表達(dá)：
XXX is not available at the moment. Could you hold for a few minutes please?
XXX現(xiàn)在無(wú)法接聽(tīng)您的電話，您能稍等片刻嗎?
舉一反三：
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接電話必備第三句：我為您轉(zhuǎn)接。
經(jīng)典表達(dá)：
I’ll transfer your call to XXX.
我將為您轉(zhuǎn)接到XXX.
舉一反三：
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接電話必備第四句：稍后再打給您。
經(jīng)典表達(dá)：
Would you leave your name and number and I can call you back?
您能留下您的姓名和電話嗎?我稍后再打給您?
舉一反三：
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接電話必備第五句：您需要留個(gè)口信嗎?
經(jīng)典表達(dá)：
May I take a message for you?
我能為您留個(gè)口信嗎?
舉一反三：
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注：留言內(nèi)容一般要包括以下幾個(gè)方面。(1)致電人姓名，(2)致電人公司名稱，(3)致電人電話號(hào)碼/分機(jī)號(hào)，(4)留言的日期和時(shí)間，(5)收到留言后需要做出的回應(yīng)(回?fù)茈娫掃€是等候致電人第二次打入)，(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認(rèn))。
6.接電話必備第六句：您能再重復(fù)一遍嗎?
經(jīng)典表達(dá)：
Would you repeat that please?
請(qǐng)您再重復(fù)一次好嗎?
舉一反三：
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接電話必備第七句：感謝致電，結(jié)束通話
經(jīng)典表達(dá)：
Thank you for your calling, have a nice day.
感謝致電，祝您度過(guò)愉快的一天。
舉一反三：
Thank you for calling, goodbye.
Thank you very much, goodbye.
關(guān)于電話英語(yǔ)口語(yǔ)二
電話留言
Hello, it’s Marry available(有空)?
你好，Marry現(xiàn)在有空嗎?
No, she’s in the meeting right now.
不，她現(xiàn)在在開(kāi)會(huì)。
Can you give her a message for me?
你能幫我給她留個(gè)言嗎?
Certainly.
當(dāng)然。
This is Bob in the accounting, tell her I have her check.
我是會(huì)計(jì)部得Bob，我這里有她的一張支票。
I’ll give her the message.
我會(huì)轉(zhuǎn)告她的。
關(guān)于電話英語(yǔ)口語(yǔ)三
訂機(jī)票或火車(chē)票
1 do i have to make a reconfirmation?
我還要再確認(rèn)嗎?
2 is there any earlier one?
還有更早一點(diǎn)的嗎?
3 could you tell me my reservation number, please?
請(qǐng)你告訴我我的預(yù)訂號(hào)碼好嗎?
4 can i get a seat for todays 7:00 a.m. train?
我可以買(mǎi)到今天上午7點(diǎn)的火車(chē)座位嗎?
5 could you change my flight date from london to tokyo?
請(qǐng)你更改一下從倫敦到東京的班機(jī)日 期好嗎?
6 is there any discount for the usa railpass?
火車(chē)通行證有折扣嗎?
7 may i reconfirm my flight?
我可以確認(rèn)我的班機(jī)嗎?
8 are they all non-reserved seats?
他們?nèi)坎活A(yù)訂的嗎?
9 do i have to reserve a seat?
我一定要預(yù)訂座位嗎?
10 may i see a timetable?
我可以看時(shí)刻表嗎?
11 how long will i have to wait?
我要等多久呢?
12 which would you prefer, a smoking seat or a non-smoking seat?
你喜歡哪種，吸煙座還是禁煙座呢?
13 do you have any other flights?
你們有其他航班么?
14 when would you like to leave?
你準(zhǔn)備什么時(shí)候啟程?
15 can i reconfirm by phone?
我能電話確認(rèn)嗎?
16 where can i make a reservation?
我到哪里可以預(yù)訂?
17 do i need a reservation for the dining car?
我需要預(yù)訂餐車(chē)嗎?
18 how many more minutes will it take for the train to arrive?
火車(chē)還要多少分鐘就要到達(dá)呢?
19 is this a daily flight?
這是每日航班嗎?
20 excuse me. may i get by?
對(duì)不起，我可以上車(chē)嗎?
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