關(guān)于商務(wù)電話英語(yǔ)閱讀
隨著中國(guó)經(jīng)濟(jì)的發(fā)展和與國(guó)際社會(huì)聯(lián)系日益緊密,中國(guó)人對(duì)于英語(yǔ)的重視也與日俱增,對(duì)于英語(yǔ)學(xué)習(xí)的狂熱程度愈發(fā)高漲。小編精心收集了關(guān)于商務(wù)電話英語(yǔ)，供大家欣賞學(xué)習(xí)!
關(guān)于商務(wù)電話英語(yǔ)1
1、要找的人不在
A: Hello, this is carol. may i speak to miss chen?
B: Yes, one moment please. i’ll get her for you.
A: Thank you.
B:I’m sorry, she’s not at her room right now.
A: Oh, i’ll call her again.
A: 喂，我是卡羅，可以請(qǐng)陳小姐聽電話嗎?
B: 好，請(qǐng)等一下，我為你轉(zhuǎn)接。
A: 謝謝。
B: 對(duì)不起，她現(xiàn)在不在。
A: 那我等下再打給她。
2、自我介紹時(shí)，請(qǐng)注意：
1. "hello"等于是中文的 “喂”，隨時(shí)隨地可用。
2. 打電話先行自我介紹是一種禮貌。電話中最常用" this is~"的形態(tài)而不是 "here is~"或"i am~",這是打電話需要注意的。
3. " may i speak to~" 也可以換成是 "can i speak to~" 請(qǐng)~聽電話。
3、抱歉這么晚打來(lái)的說(shuō)法：
1. I’m sorry to call you so late. 對(duì)不起這么晚打電話來(lái)。
2. I hope I didn’t catch you at a bad time. 抱歉這種時(shí)候找你。(含有希望沒(méi)有打擾到你的意思)
3. I hope I didn’t wake you up so early. 我希望這么早沒(méi)有吵到你。
4. I’m sorry to call you so early. 對(duì)不起這么早打電話來(lái)。
5. I’m sorry to bother you at this hour. 很抱歉在這時(shí)打擾你。
4、有急事時(shí)的表達(dá)方法：
1. It’s urgent. Could I have her mobilephone number?
2. Could you tell me where I can reach her?
3. This is an emergency. I need to get in contact with him right now.
1. 我有急事，可不可以告訴我她的手機(jī)號(hào)碼?
2. 能不能告訴我在哪里可以找到她?
3. 我有急事，需要馬上跟他聯(lián)絡(luò)。
5、對(duì)方不在的說(shuō)法：
1. It’s nothing important. 沒(méi)什么重要事。
2. It’s nothing urgent. Thank you ,good-bye. 沒(méi)什么要緊事，謝謝您，再見。
3. I’ll call her again. 我會(huì)再打給她。
4. I’ll call back later. 我稍后會(huì)再打來(lái)。
5. Please ask Miss Chen to call me back. 請(qǐng)陳小姐給我回電話。
6. Could you tell her to call Carol as soon as possible? 能不能請(qǐng)她盡快打電話給卡洛?
7. Ask her to call Carol at home after seven, please. 麻煩她在七點(diǎn)后打電話到卡洛家。
8. Can I leave a message? 我可以留言嗎?
9. Please have her return my call.請(qǐng)她回電話給我。
10. Could you ask him to to call me back? 可以請(qǐng)他給我回電話嗎?
11. Please tell her Carol called. 請(qǐng)告訴她卡洛找她。
12. Let me call back later again. Thank you. 我稍后再打電話來(lái)。謝謝你。
13. Please tell him to phone 2233-4455. 請(qǐng)他給2233-4455回電話。
6、電話答錄機(jī)
This is a recording. I’m not at home now. Please leave a message after the beep. Thank you.
這是電話答錄機(jī)。我現(xiàn)在不在家，請(qǐng)?jiān)?quot;嗶"的一聲之后開始留言。謝謝!
(*: 電話答錄機(jī)是 telephone answering machine)
This is Carol. Pleae give me a call when you are free. My number is 2244-6688.
我是卡洛。有空請(qǐng)回電話給我。我的號(hào)碼是2244-6688.
對(duì)電話答錄機(jī)留話時(shí)與一般留言無(wú)異，說(shuō)出以下重點(diǎn)即可：
1. 來(lái)電者姓名
2. 來(lái)電時(shí)間
3. 來(lái)電目的
4. 聯(lián)絡(luò)電話或方式
關(guān)于商務(wù)電話英語(yǔ)2
打公用電話
1. I’m calling from a public phone, so I’ll call her again.
2. I’m not at home now, so I’ll call her around three o’clock again.
3. May I use your phone?
4. Would you mind if I use your phone?
5. How do I get an outside line?
打錯(cuò)電話
1. I’m sorry I have the wrong number.
2. Is this 02-2718-5398?
3. Sorry to have bothered you.
4. I’m sorry. I think I must have dialed the wrong number.
5. Could I check the number? Is it 2211-3344
1. 抱歉我打錯(cuò)電話了。 (打錯(cuò)電話通常用：have the wrong number 表示)
2. 這里是02-2718-5398嗎?
3. 很抱歉打擾你了。
4. 很抱歉。我想我一定是打錯(cuò)電話了。
5. 我可以核對(duì)一下電話號(hào)碼嗎?是不是2211-3344?
解析：1. 區(qū)域號(hào)碼是 area code;2. 電話號(hào)碼的念法： 02-2211-3224念成：area code zero-two, two-two-one-one-three-two-two-four. * 0 可念成oh 或 zero 或者 22 可念成 two-two 或 double two。
訂購(gòu)商品及詢問(wèn)
1. I’d like to place an order for your party dress from your catalog.
2. May I order some flowers?
3. How can I pay for this item?
4. I’d like to buy the car on your TV commercial.
5. Please send me your catalogue.
6. Do you have any life Menu Magazine tenin stock?
7. How long will it arrive?
8. The Product you sent to me is not what I ordered.
9. I’m calling about an order I placed a month ago. It hasn’t arrived yet.
介紹幾句恭喜的話：
1. congratulations! i’m sure you two will make a nice couple.
2. i heard you’re getting married. congratulations!
3. congratulations to the bride and groom.
4. may you have a wonderful new life together.
翻譯：
1. 祝你們佳偶天成。
2. 我聽說(shuō)你們要結(jié)婚了，恭喜阿!
3. 祝福新郎和新娘。
4. 祝新婚快樂(lè)。
還有，要是聽到友人生小孩了，你可以說(shuō)： coungratulations on your new baby. 翻譯成中文，可以酸一點(diǎn)：弄璋(弄瓦)之喜。 讓人值得恭喜的事情，當(dāng)然不只結(jié)婚生子了，還有~~~
1. congratulations on your graduation. 學(xué)成畢業(yè)之喜。
2. congratulations on your promotion. 恭喜你升官。
外國(guó)人喜歡在節(jié)日、逢年過(guò)節(jié)時(shí)，于親朋好友間寫卡片或打電話道賀，表達(dá)心意。(中國(guó)人也應(yīng)該學(xué)習(xí)一下，尤其是對(duì)你的外國(guó)朋友和外國(guó)客戶，要特別注意哦!)
當(dāng)然了好事也可能發(fā)生在咱們自己身上，當(dāng)接到恭賀電話時(shí)，你可以說(shuō)：
1. thank you for saying so.謝謝你這么說(shuō)。
2. thank you but i have a lot to learn yet.謝謝你，但我還有很多要學(xué)習(xí)的地方。
3. it’s very nice of you to say so.謝謝你這么說(shuō)。
4. thank you. you flatter me.謝謝你，你過(guò)獎(jiǎng)了。
5. thank you, i’m just very lucky.謝謝你，我只是比較幸運(yùn)而已。
關(guān)于商務(wù)電話英語(yǔ)3
Dialogue
A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?
B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.
A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?
B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.
A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.
B:No problem.
A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.
Would you like to leave a message for her?
B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.
A:I'm sorry,I didn't quite catch that,could you please repeat the number?
B:No problem,my office number is 635-8799,Tell her to ask for extension 31.
A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?
B:Yes,and I represent Milford Insurance.
A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.
B:Thank you very much.
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