辦公室接電話英語口語
英語現(xiàn)在已經(jīng)發(fā)展成為一個在世界范圍內(nèi)使用最廣泛的語言。英語作為英美文化信息的載體和表現(xiàn)形式,一度深深地烙上了英美獨有的文化印記。小編精心收集了辦公室接電話英語口語,供大家欣賞學(xué)習(xí)!
辦公室接電話英語口語1
電話留言
Hello, it’s Marry available(有空)?
你好,Marry現(xiàn)在有空嗎?
No, she’s in the meeting right now.
不,她現(xiàn)在在開會。
Can you give her a message for me?
你能幫我給她留個言嗎?
Certainly.
當(dāng)然。
This is Bob in the accounting, tell her I have her check.
我是會計部得Bob,我這里有她的一張支票。
I’ll give her the message.
我會轉(zhuǎn)告她的。
辦公室接電話英語口語2
Making a Phone Call
您好,XX公司。您有什么事?
XX Company.Can I help you?
A: ABC Company.Can I help you?
B: Yes,Mr.Lee,please.
我是XX公司的XX。
This is XX of XX company.
A: Hello,this is Sophie of P&G.
B: Yes,how may I help you?
請問XX在嗎?/我找XX。
May I speak to XX?
A: May I speak to Ms.Austin?
B: Sorry,shes at lunch.
留言的辦公室日常英語口語
leave a message
A: He isnt here now,would you like to leave a message?
B: Please tell hI'm to give me a call.
轉(zhuǎn)告
take a message
A: The manager is at the meeting,can I take a message?
B: Please tell hI'm Tom called.
請問您怎么稱說?
Who shall I say is calling?
=May I have your name?
=Whos calling,please?
A: Who shall I say is calling?
B: James Henry,from London.
接電話
get the phone
A: I'm busy now.Can someone get the phone?
B: OK.I got it!
接通…的電話
put sb.on
A: Could you put hI'm on?
B: One moment,please.
辦公室日常英語口語表達為…接通電話
put sb. through
A: Would you put me through?
B: OK,Ill get you the person in charge.
請不要掛斷。
hang on =hold on
A: Hang on please.Ive asked hI'm to receive the call.
B: Sure,thank you.
他正在接電話。
He is on the phone.
=He is on the other line.
A: May I speak to Mr.Ding?
B: He is on the phone now.
過一會兒打過來
call back later
A: I'm in the middle of something.Could you call back later?
B: No problem,Ill call you this afternoon.
請給我回電話。
call me back
A: Could you have her call me back please?
B: OK,Ill let her know.
請轉(zhuǎn)分機8096。
Extension 8096,please.
A: Extension 8096,please.
B: One moment while I connect you.
掛斷電話
hang up the phone =get off the phone
A: Tell hI'm to come tomorrow.
B: He has just hung up the phone.
電話會議
telephone conference
A: There is a telephone conference you need to attend this afternoon.
B: I got it,thanks!
打國際長途
make/place an international call
=call overseas
A: Id like to make an international call.
B: Whats the number?
對方付費電話
collect call
A: I need to make a collect call.
B: Just one second,I will connect you.
你太太的電話。
Its your wife calling.
=Your wife is on the phone.
A: Its your wife calling.
B: Please tell her Ill be right with her.
你的電話
There is a call for you.
=You have a call.
A: Mr.Smith,there is a call for you.
B: Thank you.Ill take it here.
打電話求援
call for help/assistance
A: It seems we should call for help.
B: Yes,tell them to hurry.
稍等。
Just a moment. =Hold on,please.
A: Hello,thank you for calling Mail Company.This is Adam speaking,how may I help you?
B: Hello,I would like to speak to your manager of human resources,please.
A: Just a moment,Ill check to see if she is at her desk.May I tell her who is calling?
B: This is Catherine from Pingan Insurance.I'm calling in regards to our meeting next Monday.
(電話)聯(lián)系上…
get hold of sb.= get in touch with sb.
A:Hello,Bill, Daisy speaking.What can I do for you?
B: Hello,Miss Daisy.So glad to get hold of you.
I have an unexpected department meeting next Monday.
Is there any possibility we can move our appointment for that day to Thursday?
我想電話確認。
I'm calling to confirm/check again.
A: Hello.This is Emma.Who is calling please?
B: This is Adam of Mail Company.
I'm calling to confirm whether you are still available for the reception held by our company next Monday.
我打電話是想…
I'm calling to...
A: Good afternoon,Mr.Joseph.This is Amy of Mail Company.
I'm calling to see if its possible for you to meet me sometime tomorrow.
B: Ok,would it be convenient for you to come in at 10 a.m.?
我沒聽清。
I didnt quite catch that.
辦公室日常英語口語對話小例子A: I'm sorry,I didnt quite catch that,could you please repeat the number?
B: No problem,my office number is 82793796.
辦公室接電話英語口語3
1.接電話必備第一句:自報家門
經(jīng)典表達:
Hello, ABC Company. This is XXX. How may I help you?
您好,ABC公司,我是XXX。有什么可以幫您嗎?
舉一反三:
Good morning. ABC Company. This is XXX speaking. May I help you?
Thank you for calling. You’ve reached ABC Company. This is XXX.
2.接電話必備第二句:Ta不在,請稍等片刻。
經(jīng)典表達:
XXX is not available at the moment. Could you hold for a few minutes please?
XXX現(xiàn)在無法接聽您的電話,您能稍等片刻嗎?
舉一反三:
XXX is with a client now. Would you mind holding for a moment?
XXX is currently unavailable. Can you please hold for a moment?
We’re experiencing a high volume of calls. Would you please hold?
3.接電話必備第三句:我為您轉(zhuǎn)接。
經(jīng)典表達:
I’ll transfer your call to XXX.
我將為您轉(zhuǎn)接到XXX.
舉一反三:
I’ll transfer you over to XXX’s line.
I’ll put you through.
I’ll put XXX on the phone.
I’ll get XXX for you.
I’ll connet you.
4.接電話必備第四句:稍后再打給您。
經(jīng)典表達:
Would you leave your name and number and I can call you back?
您能留下您的姓名和電話嗎?我稍后再打給您?
舉一反三:
Do you have a number I can reach you back at?
I’ll be glad to return your call if you will leave your name and number。
5.接電話必備第五句:您需要留個口信嗎?
經(jīng)典表達:
May I take a message for you?
我能為您留個口信嗎?
舉一反三:
Can you leave a message?
Would you like to leave a message?
Can I transfer you to XXX’s voice mail?
注:留言內(nèi)容一般要包括以下幾個方面。(1)致電人姓名,(2)致電人公司名稱,(3)致電人電話號碼/分機號,(4)留言的日期和時間,(5)收到留言后需要做出的回應(yīng)(回撥電話還是等候致電人第二次打入),(6)留言記錄者簽名(以防收到留言的人有任何不明白的地方可以再溝通確認)。
6.接電話必備第六句:您能再重復(fù)一遍嗎?
經(jīng)典表達:
Would you repeat that please?
請您再重復(fù)一次好嗎?
舉一反三:
I beg your pardon?
Would you say it once more please?
Could you repeat what you just said?
7.接電話必備第七句:感謝致電,結(jié)束通話
經(jīng)典表達:
Thank you for your calling, have a nice day.
感謝致電,祝您度過愉快的一天。
舉一反三:
Thank you for calling, goodbye.
Thank you very much, goodbye.
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