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學(xué)習(xí)啦>學(xué)習(xí)英語(yǔ)>生活英語(yǔ)>電話英語(yǔ)>

辦公室打電話英語(yǔ)對(duì)話

時(shí)間: 韋彥867 分享

  在世界經(jīng)濟(jì)全球化及中國(guó)加入WTO的形勢(shì)下,社會(huì)需要大量能夠用英語(yǔ)在國(guó)際上進(jìn)行科技、經(jīng)貿(mào)、法律和文化等方面交流的專業(yè)人才。學(xué)習(xí)啦小編整理了辦公室打電話英語(yǔ)對(duì)話,歡迎閱讀!

  辦公室打電話英語(yǔ)對(duì)話篇一

  如何轉(zhuǎn)接客戶來(lái)電

  a: stone corp. hi, mary speaking.

  四通公司, 您好,我是mary。

  b: hello, i’d like to speak to mr. hunter, please.

  你好,我想找hunter先生。

  a: may i ask who is calling, please?

  請(qǐng)問(wèn)您是哪位?

  b: my name is herbert wood of ibm computer company.

  我是ibm電腦公司的herbert wood.

  a: thank you, mr. wood. one moment, please… (into pbx) mr. hunter, mr. wood of ibm computer company is on the line.

  謝謝,wood先生,請(qǐng)稍等。(打內(nèi)線電話)hunter先生,ibm電腦公司的wood先生找您。

  c: can you find out what he wants?

  你可以問(wèn)他有什么事嗎?

  a: yes, mr. hunter. (to caller) i’m sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and would like to know what you wish to speak to him about.

  好的,hunter先生。(對(duì)來(lái)電者說(shuō))對(duì)不起wood先生,讓您久等了。hunter先生現(xiàn)在非常忙,他想知道你有什么事對(duì)他說(shuō)。

  b: yes, i want to buy some computer software and talk about developing some other software. i don’t know whether he is interested in that or not?

  是的,我想買(mǎi)一些計(jì)算機(jī)軟件,另外再談一談開(kāi)發(fā)一些其它的軟件。我不知道他是否有興趣。

  a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buy some computer software.

  我明白了,非常感謝,wood先生。請(qǐng)你等一下好嗎?(打內(nèi)線電話)hunter先生,wood先生想買(mǎi)一些計(jì)算機(jī)軟件。

  c: i see. put him on line two.

  好的,請(qǐng)轉(zhuǎn)到2號(hào)線。

  a: yes, mr. hunter. (to caller) mr. wood, i’m very sorry to have kept you waiting. i’ll put you through to mr. hunter.

  好的,hunter先生。(對(duì)來(lái)電者)wood先生,不好意思讓你久等了,我把你的電話接給hunter先生。

  辦公室打電話英語(yǔ)對(duì)話篇二

  (電話鈴聲響起)

  Sissy: Chinadaily website. May I help you?

  Rolf: May I talk to Kelly please?

  Sissy: And you are?

  Rolf: This is Reaf from BBC. I’m calling to check my mail.

  Sissy: I"ll put her on the phone. Just a second .

  Rolf: Thanks.

  Notes:

  1. 這大概是辦公室電話中最常見(jiàn)的一段對(duì)話了。

  我們先來(lái)看第一句:“Chinadaily website. May I help you?”。一般接起電話的人通常會(huì)先報(bào)公司的名字,然后再說(shuō), "May I help you?" 或是如果要更客氣一點(diǎn)的話則可以說(shuō) "How can I help you?" (我該怎么幫你?),意思是我能為你做什么。

  不過(guò)如果是機(jī)器應(yīng)答,那么你很可能聽(tīng)到這樣的一段話:

  "Thanks for calling Chinadaily website, please dial the extension or press 0 get to the operator."

  感謝你打電話到中國(guó)日?qǐng)?bào)網(wǎng)來(lái),請(qǐng)直接撥分機(jī)號(hào),如需轉(zhuǎn)總機(jī), 請(qǐng)撥“0”。

  2. And you are? 你是?

  接電話時(shí),通常我們要先確定一下對(duì)方的身份,避免不必要的騷擾。And you are? 是比較口語(yǔ)化的講法。如果想要問(wèn)得客氣點(diǎn),我們還可以說(shuō)"Whom I am speaking with?" 或是 "Whom am I talking to?"

  3. I"ll put her on the phone. Just a second.

  我會(huì)請(qǐng)她聽(tīng)電話, 請(qǐng)等一下。

  確認(rèn)之后,當(dāng)然就是把電話轉(zhuǎn)接給對(duì)方要找的人了。Put someone on the phone 的意思就是請(qǐng)某人聽(tīng)電話。

  如果你是打電話來(lái)找人的一方,你可以說(shuō):"Could you please put Kelly on the phone?" (你能不能請(qǐng)Kelly來(lái)聽(tīng)電話啊? )

  反過(guò)來(lái)如果你是接到電話的人,而對(duì)方要找的是別人,你就可以說(shuō):"Ok. I"ll put her on the phone. Just a second." (好的,我會(huì)請(qǐng)她聽(tīng)電話, 請(qǐng)稍等一下。)

  當(dāng)然如果公司有多部分機(jī),那你很有可能會(huì)聽(tīng)到如下的答復(fù):"I"m transferring your call." 或是 "I"m redirecting your call.",意思是“我?guī)湍戕D(zhuǎn)接到她的分機(jī)”。

  transfer 或者 redirect.既“轉(zhuǎn)接”的意思。

  辦公室打電話英語(yǔ)對(duì)話篇三

  M:May I use your telephone,George?

  喬治,我能用你的電話嗎?

  G:Certaily.Just dial zero first and then the number you want.

  當(dāng)然,只要先撥“0”再撥你要的號(hào)碼。

  M:Thanks.

  謝謝。

  Telephone Girl:Pacific Trading Company.May I help you?

  總機(jī)小姐:太平洋貿(mào)易公司,我能效勞嗎?

  M:This is Mr.Tian speaking.Could you connect me with Mr.Brown?

  我是田先生,你能轉(zhuǎn)給布朗先生嗎?

  T:Certainly,sir.Will you hold the line a moment?

  當(dāng)然,先生,請(qǐng)稍后好嗎?

  M:Yes,of course.

  是的,當(dāng)然可以。

  T:Mr.Brown is on the line,sir.

  布朗先生電話已接好了,先生。

  M:Hello.Mr.Brown?

  喂,布朗先生嗎?

  B:Yes,Mr.Tian?I was waiting for your call all morning.

  是的,田先生嗎?我整個(gè)上午都在等你的電話。

  M:I'm so sorry,Mr.Brown.I was out at one of our construction sites and couldn't call you.

  抱歉,布朗先生,我外出到我們的一個(gè)工地?zé)o法打電話給你。

  B:Now,let me see....Could you come to my office at 2 o'clock tomorrow afternoon?I'd like to discuss a few things with you then.

  現(xiàn)在,我看看……你明天下午2點(diǎn)能不能來(lái)我辦公室?我想到時(shí)和你討論一些事情。

  M:Of course.Mr.Brown.I'll be going out to another construction site tomorrow morning,so I won't be in office until noon.

  當(dāng)然可以,布朗先生,明天上午我會(huì)在另一個(gè)工地,所以中午以前我不會(huì)在辦公室,

  If by any chance you wish to get in touch with me,could you please leave a message with my secretary?

  如果萬(wàn)一你想和我聯(lián)絡(luò),請(qǐng)留言給我的秘書(shū)好嗎?

  B:Yes,I'll do that.At any rate I'll see you here at 2 o'clock tomorrow.

  是的,我會(huì)的,不管怎樣明天2點(diǎn)在這里和你見(jiàn)面。

  A:I'll be there without fail.Goodbye,Mr.Brown.

  我一定到,再見(jiàn),布朗先生。

  B:Goodbye,Mr.Tian.

  再見(jiàn),田先生。

  G:All through?

  講完了嗎?

  M:Yes,thanks.

  是的,謝謝。

  G:Say,how about coming home with me for dinner?

  嘿,和我一道回家吃晚飯如何?

  M:But it would be so much trouble for Helen.

  但會(huì)給海倫添很多麻煩。

  G:Oh,my wife wouldn't mind.I'll call her and tell her you're coming.

  哦,我太太不會(huì)介意的,我打電話給她,告訴她你要來(lái)。

  M:Well,if you insist.

  好吧,如果你堅(jiān)持的話。

  
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